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FAQ
Can I install a wallbox in an apartment building car park?
Yes, but in multi-family buildings you usually need the community's or housing association's consent and, in most cases, a fire-safety admissibility assessment. The PRIME's RFID access control fits this use case well - only authorised residents can charge.
What is a wallbox and how is it different from charging from a socket?
A wallbox is a fixed AC charging station connected to a dedicated circuit. A household socket delivers at most 2.3 kW and is not designed for hours of continuous load; a wallbox charges at 11-22 kW - several times faster - with full protection built in. For occasional charging away from home, a portable charger is the complement, not the substitute, of a wallbox.
Which wallbox power should I choose - 11 or 22 kW?
Start with your car's on-board charger: most EVs accept up to 11 kW AC, so an 11 kW wallbox is the standard home choice. Pick 22 kW when your car supports 22 kW AC, you plan to charge more than one vehicle, or you want a future-proof installation for a company site.
Do you have a 7.2 kW wallbox?
We deliberately do not. 7.2-7.4 kW is a single-phase power that loads one phase with 32 A - in most European homes a three-phase 11 kW connection (3 × 16 A) is usually both easier on the installation and faster. If your home only has a single-phase supply, a portable 7.4 kW charger is the practical solution.
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